Legal
Privacy Policy
Effective date: August 22, 2026
This Privacy Policy explains how Epik Apps LLC ("Epik Apps LLC," "we," "us," or "our") collects, uses, and protects information for the mobile auto repair brands we operate, including Mobile Mechanic SD (mobilemechanicsd.com), North Coast Auto Concierge, and Precision Mobile Auto Repair (collectively, the "Brands" or "we"). This policy applies to information collected through our websites, quote request forms, phone calls, and SMS/text messaging communications.
Information We Collect
When you request a quote, call, text, or otherwise contact us, we may collect:
- Contact information such as your name, phone number, and email address
- Vehicle information such as year, make, model, and a description of the issue
- Location information such as your ZIP code or service address
- The content of messages you send us by phone, text, or web form
How We Use Information
We use the information we collect to:
- Respond to quote requests and schedule service appointments
- Communicate with you about your appointment, estimate, or repair status
- Provide customer support and answer questions
- Maintain ordinary business and service records
- Improve our services and the reliability of our website
SMS / Text Messaging Program
If you provide your mobile phone number and opt in to receive text messages from us, you consent to receive SMS messages related to quote requests, appointment scheduling and reminders, service updates, and customer support from Mobile Mechanic SD, North Coast Auto Concierge, and Precision Mobile Auto Repair. The following terms apply to all SMS communications:
For full details on our SMS program, including the types of messages we send and how to manage your preferences, see our SMS Terms & Conditions.
How We Share Information
We do not sell, rent, or share your personal information — including mobile phone numbers and SMS consent — with third parties for their marketing purposes. We may share information with service providers who help us operate our business (such as scheduling, payment processing, or communications platforms), and only to the extent necessary for them to perform those services on our behalf. We may also disclose information if required to do so by law.
Data Security
We use reasonable administrative and technical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You may also contact us directly using the information below to ask questions about the information we hold about you or to request that it be corrected or deleted, subject to our recordkeeping obligations.
Children's Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the date of the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our SMS program, contact us at support@epikappsllc.com or call/text (858) 330-5035.